VIVAnews - The words are the most important part of a communication activity. Through words that summed up into phrases, two-way communication can be established or more.

But many people admit, not easy to do this activity, especially in the workplace. The problem, if there is a misunderstanding in communication, miscommunication alias, of course, can disrupt the work process. How to cope with this kind of miscommunication? The following tips:

1. Appreciate the other person
Respect and appreciate the person they are talking to will make us tend to be cautious in expressing every word. Included, when scolded members of the team who made a mistake, so what we want to convey can be understood, understood, and not make a talk or reprimanded become angry.

Communications expert, Dale Carnegie, in the book 'How to Win Friends and Influence People' even say, the biggest secret is one of the basic principles in dealing with people is by providing an honest and sincere appreciation to the person.

2. Empathy
The ability to be able to put myself in situations and conditions faced by the other person will create smooth communication. Of the requirements to be able to have empathy is to have the ability to listen and understand in advance what people are saying that we are talking to. In the book 'The 7 Habits of Highly Effective People', management expert Stephen R. Covey even put the ability to listen as one of the 7 habit.

3. Clear and transparent
Sometimes, for some reason, we feel the need to convey a message. A good message is a clear, transparent, and understandable so as to avoid multi-interpretation or misinterpretation.

This attitude will also make the other person believe that is what we are saying is true and nothing is covered up.